Shipping & Delivery

Orders are typically processed and packed within 1–2 business days

We do not ship on weekends or statutory holidays

CANADA

STANDARD SHIPPING

  • Rate: $6.99 flat

  • Estimated Delivery: 2–4 business days*

  • Tracking: Included

Times may vary depending on your location and carrier.


 Cost Delivery Time Available In
Standard Shipping $6.99 2–4 business days Canada
Free Shipping FREE over $99.99 2–4 business days Canada
Same-Day Delivery $9.99 (FREE over $49.99) Delivered after 6 PM on business days. 

after 4 PM on Sundays*

 Kitchener, Waterloo, Cambridge

FREE SHIPPING

  • Get FREE standard shipping on all Canadian orders over $99.99 (before tax).

Automatically applied at checkout when your cart qualifies.

 
 

Shipping FAQs

Can I Track My Order?

Yes, once your order has shipped, you’ll receive a tracking number by email. You can also track your order here.

How do I know if an item is low in stock before ordering?

We show a “Low stock – X left” message when items are almost sold out. This updates in real time to help you shop with confidence.

Need help?

We'll be happy to help you! Reach out to customer support here.

OTHER WAYS TO RECIEVE YOUR ORDER

Skip the wait! You can choose Free In-Store Pickup at checkout.

  • Available during store hours
  • We’ll email you when your order is ready (typically within 10 minutes*)
  • Pickup location: 3101 Kingsway Drive, Kitchener Ontario, Canada

For more info, visit our Click & Collect page.

$9.99 (FREE on orders over $50)

Available in Kitchener, Waterloo, and Cambridge

For more info, click here.

Disclaimer: Shipping rates, delivery fees, promotions, and fulfillment options are subject to change at any time without prior notice. We reserve the right to modify or discontinue any shipping or delivery service based on operational needs or policy updates.