Conditions d'utilisation

Effective Date: November 23rd 2024

Welcome to www.modestmodern.ca, the online home of Modest & Modern Beauty Boutique (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree with these Terms, please do not use our website.

1. Overview of Services
Modest & Modern Beauty Boutique offers a variety of beauty products and services available for purchase. These Terms govern your use of our website and services, including online purchases, account creation, and participation in our Beauty+ loyalty program.

2. Eligibility
To use our website, you must be at least 18 years old or have the permission of a parent or guardian. By using the website, you represent that you meet this eligibility requirement.

3. Account Registration
To make purchases, you may create an account. You are responsible for keeping your account details confidential and for all activity under your account. Please notify us immediately if you suspect any unauthorized use.

4. Purchases and Payment
All purchases are subject to availability and our Return Policy. Prices are listed in Canadian Dollars (CAD$) and/or United States Dollars (USD$) and are subject to change. We accept various payment methods, and by providing payment information, you authorize us to charge the specified amount.

5. Disputes & Chargebacks
5.1 General Dispute Resolution
In the event of a dispute regarding a purchase, you agree to first contact Modest & Modern Beauty Boutique at support@modestmodern.ca or 3101 Kingsway Drive, Kitchener, Ontario to allow us the opportunity to resolve the issue before initiating a chargeback or filing a claim.

5.2 Chargeback Policy

  • Chargebacks are intended for cases of fraud or unauthorized transactions.
  • By making a purchase, you agree not to file a chargeback or dispute without contacting us first to resolve the issue.
  • Filing an unwarranted chargeback without attempting resolution may result in being barred from future purchases and/or legal action to recover fees and associated costs.
  • We reserve the right to dispute any chargeback that we believe to be filed without merit.

6. Shipping and Delivery
We offer same-day delivery to customers in Kitchener, Waterloo, and Cambridge for a standard fee. Shipping terms, rates, and policies may vary based on your location and are subject to change.

7. Return Policy
Please refer to our Return Policy for detailed information on eligible returns and exchanges. Items eligible for exchange or return must meet specific conditions, including unopened packaging and proof of purchase.

8. Beauty+ Loyalty Program
Participation in our Beauty+ loyalty program is subject to additional terms and conditions. Loyalty points are awarded for eligible purchases, and redemption offers may change or be discontinued at our discretion.

9. Intellectual Property
All content on www.modestmodern.ca, including images, graphics, text, logos, and product descriptions, is the property of Modest & Modern Beauty Boutique or is used with permission from third-party distributors and suppliers for the purpose of promoting and selling their products. Such third-party content remains the intellectual property of the respective owners.

You are granted a limited, non-exclusive license to access and use the content solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, or otherwise use our content or any third-party content without explicit written permission from us or the respective rights holders. Unauthorized use of this content may violate copyright, trademark, and other laws.

10. User-Submitted Content
By submitting content or feedback to us, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and distribute your content. You retain ownership of your content but agree to allow us to use it for promotional purposes.

11. Privacy
Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and share your personal information.

12. Limitation of Liability
Modest & Modern Beauty Boutique is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or inability to access our services. We do not guarantee that our website will be uninterrupted, error-free, or secure.

13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Ontario, Canada. Any disputes arising out of these Terms shall be resolved in the courts located in Ontario.

14. Changes to These Terms
We reserve the right to modify these Terms at any time. If changes are made, we will post the updated Terms on our website with the updated effective date. Your continued use of our website signifies acceptance of any changes.

15. Contact Us
If you have questions regarding these Terms, please contact us at:

Modest & Modern Beauty Boutique
3101 Kingsway Drive, Kitchener, Ontario
Email: support@modestmodern.ca